Choosing an engagement ring is about more than just aesthetics – many couples today prioritize ethical sourcing, sustainability and transparency in their purchase. This is where Brilliant Earth stands out. Known for its ethically sourced diamonds, lab-grown gemstones and sustainable practices, Brilliant Earth has positioned itself as the go-to choice for those seeking both beauty and conscientiousness in their jewelry. But does it really live up to expectations? This review examines the brand’s quality, pricing, customization options, customer service and whether it’s worth the investment.
The Brilliant Earth Experience
Brilliant Earth is widely known for its commitment to ethically sourced diamonds and sustainability. Unlike traditional jewelers, the brand ensures that its diamonds and gemstones come from conflict-free zones and places an emphasis on environmental and social responsibility. They offer a variety of options including lab-grown diamonds, recycled gold and vintage rings, allowing customers to choose a piece that matches their values.

One of Brilliant Earth’s standout features is the wide range of designs and customization options. Whether you prefer a classic solitaire, a vintage-inspired setting or a modern halo ring, the brand offers plenty to choose from. They also offer a “create your own ring” feature that allows buyers to choose their preferred diamond, setting and metal type to create a unique, one-of-a-kind piece.
Quality and Craftsmanship
An important factor when investing in an engagement ring is the quality of the materials and craftsmanship. Brilliant Earth is known for its high-quality diamonds, with options ranging from natural to lab-grown stones. Lab-grown diamonds are especially popular with environmentally conscious buyers as they offer the same brilliance and durability as mined diamonds, but at a lower price.
Brilliant Earth’s rings are made from recycled precious metals such as 18k gold, platinum and white gold to ensure sustainability without compromising on quality. Customers often praise the intricate details, sophisticated settings and stunning craftsmanship of their rings. However, some reviews suggest that certain settings can feel delicate, which could be a problem for those who value durability in everyday wear.
Pricing and Affordability
Compared to traditional jewelry retailers, Brilliant Earth is in the mid-to-high price range. While it’s not the cheapest option on the market, its prices are competitive for what it offers – ethical sourcing, sustainability and top-notch craftsmanship. Lab-grown diamonds tend to be more affordable than their natural counterparts, making them a budget-friendly yet equally stunning alternative.

However, some shoppers have noted that prices can be a bit higher compared to other online retailers offering similar ethical diamonds. Still, the transparency, traceability, and responsible sourcing that Brilliant Earth guarantees can justify the premium prices for those who value ethical shopping.
Customer Experience and Reviews
Customer service plays a vital role in such an important purchase, and Brilliant Earth has received mixed feedback in this regard. Many customers have had positive experiences, highlighting the brand’s helpful representatives, smooth online shopping experience, and flexible financing options. The 30-day free return policy and lifetime warranty also ensure a safe buying experience.
However, some buyers have reported issues with delivery delays, miscommunications, and slow customer support responses. While these cases may not represent the majority, they are worth considering if you expect a flawless shopping experience.

Final Verdict: Is Brilliant Earth Worth It?
Brilliant Earth is an excellent choice for anyone looking for an engagement ring that combines beauty, ethics, and sustainability. With a strong focus on responsibly sourced materials, quality craftsmanship, and diverse designs, the brand appeals to modern couples who want their purchase to reflect their values.
The rings themselves are stunning, customizable, and built to last, making them a great investment for those who appreciate fine jewelry with a conscience. While the price may be a little higher than some competitors, the commitment to ethics and sustainability makes it a worthwhile option.
However, the customer service experience can be a gamble, and some settings can feel delicate over time. If seamless customer service and long-term durability are your top priorities, it may be worth exploring other ethical jewelers for comparison.
Overall, Brilliant Earth is a leader in the ethical jewelry market, making it a top contender for anyone looking for a debt-free, stunning engagement ring that tells a story of love and responsibility.